# Connecting CRM, delivery, payments, accounting

> We connect CRM, telephony, delivery, payments, spreadsheets, accounting and messengers so nobody retypes data. Every step is logged, failures reach a person.

URL: https://emilus.dev/en/services/integrator/
Emilus · hello@emilus.dev · https://t.me/brrr28

1. [Emilus](https://emilus.dev/en/)
2. [Services](https://emilus.dev/en/services/)
3. Integrator

Operations

We connect your CRM, telephony, delivery, payments, spreadsheets, accounting system and messengers so nobody has to copy data by hand. Every action is logged, and a person hears about any failure right away.

[Discuss your task](https://t.me/brrr28)

[Pricing](https://emilus.dev/en/pricing/)

Status: In production: KeyCRM, Nova Poshta, monobank, Instagram, Telegram, LinkedIn. Other systems per project, API checked.

## The problem

- Orders from chats are retyped into the CRM, and shipping labels are retyped again in the courier's portal.
- Payments are matched by eye between the bank, the CRM and a spreadsheet.
- The accounting system lives on its own, so the manager can't see real stock levels.
- When a service goes down, you hear about it from a customer.

How we solve it

## A map of your systems first, then code.

Before the main build, we show you one working flow on test data.

1. System map : Which systems you have, who enters what, and where the source of truth is for each field.
2. API and access check : We read the official documentation and try it on test data. The keys stay on your accounts.
3. Exchange prototype : One flow from start to finish on test data, and you check the result.
4. Reliability : We work within each system's limits, so bulk operations don't fail or run twice. Every operation is logged.
5. Launch : Monitoring, and a Telegram alert with a “retry” button when something goes wrong.

What you get

## Data shows up where it's needed.

Nobody copies anything by hand, and every operation is visible in the log.

- Data that shows up where it's needed, with no manual copying.
- One source of truth for each field: price, stock, payment status.
- A log: what was sent, when and where.
- Failure alerts with a button to retry the action.
- Documentation: which keys live where and how to replace them.

Channels and integrations

## What runs in production, and what we connect per project.

In production: KeyCRM, Nova Poshta, monobank, Instagram, Telegram, LinkedIn. We connect the rest for your project: the APIs are checked against the official documentation, and we go through each system's limits at the brief.

### In production

live

- **KeyCRM** · : catalog, stock, reservations, orders, payments · : a clothing store's AI salesperson
- **Nova Poshta (Ukraine's largest courier)** · : shipping labels, branch search, parcel tracking, parcel locker limits · : same store
- **Instagram (Meta's official API)** · : Direct and comments · : same store
- **Telegram** · : alert bots with buttons; sending from a personal account · : both AI systems
- **LinkedIn** · : connection requests and messages · : lead generation system
- **Email** · : sending, delivery statuses, attachments · : lead generation system
- **monobank card acquiring** · : invoices, automatic payment confirmation · : booking platform for psychologists
- **Specialist calendar service** · : free slots, bookings · : same platform
- **National bank exchange rate** · : multi-currency prices · : same platform
- **Product analytics** · : funnel from website to payment · : same platform
- **Google Sheets** · : requests from website forms · : two client websites
- **Speech recognition** · : voice messages to text · : a clothing store's AI salesperson

### Per project: APIs checked against the official documentation

per project

- **Prom.ua** · : chat (read and reply), orders
- **Rozetka** · : orders, products
- **OLX** · : Partner API
- **WhatsApp** · : replies to customers
- **Viber** · : replies to people who wrote first
- **Facebook Messenger** · : replies to customers
- **Ukrposhta, Meest** · : shipments, tracking
- **LiqPay, WayForPay, Portmone** · : payment links, payment confirmation
- **Stripe** · : payment links
- **FinMap** · : invoices, transactions
- **Bitrix24, Kommo, HubSpot, Pipedrive** · : leads, deals, contacts
- **SalesDrive** · : orders, chats
- **1C / BAS** · : sales, stock, reference data
- **Checkbox** · : fiscal receipts
- **Binotel, Ringostat, Zadarma** · : calls, recordings, events
- **Horoshop, WooCommerce** · : products, orders
- **Shopify** · : products, orders
- **Google Calendar and Meet, Zoom, Notion, Airtable, Google Drive** · : events, meetings, documents
- **TurboSMS, AlphaSMS** · : SMS and Viber messages

Timeline and price

## Timeline after the brief and an API check.

We look at the documentation and access first, then name the timeline and price.

### Timeline and price

After the brief

And after the API check.

**Timeline:**
After the brief and the API check. Before the main build, we show you one working flow on test data.

**Price:**
After the brief. The brief is free.

**Keys and accounts:**
Yours.

Case studies

## Where these integrations run.

Case studies in production with different sets of systems, including an accounting system and telephony.

[An AI salesperson in Direct](https://emilus.dev/en/cases/clothing-store-instagram/)

[A booking platform for psychologists](https://emilus.dev/en/cases/b2b-saas-therapy-booking/)

[A lending pipeline](https://emilus.dev/en/cases/lending-pipeline/)

[Cold sales with an approval queue](https://emilus.dev/en/cases/merch-maker-leadgen/)

[An electronics store chain](https://emilus.dev/en/cases/electronics-store-chain/)

FAQ

## Questions about integrations.

### What if our system has no API?

Then a scheduled file exchange, a shared spreadsheet or a module inside the system itself, as we do for 1C. We pick the option at the system map stage.

### Whose keys and accounts are they?

Yours. We work with the access you grant us and document where everything lives and how to replace a key.

### What happens if the delivery or payment service goes down?

The order isn't lost. The operation joins a retry queue, and a person gets an alert with a “retry” button. That's how shipping label creation already works in a clothing store's AI salesperson.

### Do you account for API limits?

Yes. We spread bulk operations over time and schedule them separately, so they don't fail or run twice.

Next step

## Write to us. A human replies.

[Message us on Telegram](https://t.me/brrr28)

[All contacts](https://emilus.dev/en/contact/)